1/1/2022:
Due to limited staffing the fastest way to reach someone is currently email, our support ticket system, or sending us a facebook message.
Due to a large increase in phone calls and limited staffing, it is taking longer than we would like to get back to people. In order to take care of you, please watch your email, as we are resolving issues late into the night, long after it is safe to call you back. If we can take care of you via email, we may not return your call, in order to help as many people as possible. We WILL get you taken care of, we promise!
Due to limited staffing the fastest way to reach someone is currently email, our support ticket system, or sending us a facebook message.
Due to a large increase in phone calls and limited staffing, it is taking longer than we would like to get back to people. In order to take care of you, please watch your email, as we are resolving issues late into the night, long after it is safe to call you back. If we can take care of you via email, we may not return your call, in order to help as many people as possible. We WILL get you taken care of, we promise!
You may reach us during normal business hours at 1-800-876-5230. (see note above)
Our web store business hours are Monday through Friday 10am - 5pm. We are closed weekends and holidays to be with our family.
Emails, tickets, and FB messages may not be responded to outside of regular business hours, so please be patient and we will get back to you as quickly as possible during normal business hours.
Order processing times are posted in BUSINESS days, and do not include weekends or holidays, so please plan accordingly when anticipating when your order may ship.
We are a small, family business, and your purchases support us directly. We are here to Help Make Your House a Home, and we look forward to hearing from you.
